Conflict Management Training- reduces assaults against staff
- helps retain key staff members
- increases the confidence and performance of managers and staff
- creates a safer environment for staff and service users
- enhances customer service
- reduces staff turnover
- reduces the need to resort to force
- Better protects the organisation from compensation claims and reputation damage.
Delivered by licensed, qualified, and fully insured trainers. Our programmes have been developed by the leading consultancy in workplace violence and conflict resolution in the UK. This is now available here in Ireland. Our Physical Intervention programme has been medically reviewed, for your peace of mind. Does your existing programmes leave you open to litigation or vicarious liability? Why not contact us today for a 'no obligation' telephone consultation. 
|
Welcome to Conflict Resolution Ireland.
Conflict Resolution Ireland, utilising the “Maybo” conflict
management programmes, offer practical and effective conflict management
expertise which can include low risk physical intervention.
Tailoring conflict resolution training and certification to meet needs.
Before any conflict management training is agreed Conflict resolution Irelands experienced conflict managers can carry out a training needs analysis. This will ensure that training is designed and delivered to suit the needs of the staff, service users, and the organisation. We utilise the Maybo designed scenario-based training in conflict management and personal safety, and each course incorporates real scenarios that are encountered by the staff being trained. This core conflict management training covers how to prevent and defuse conflict and reduce risk. The learning includes:
health and safety responsibilities;
- policy and guidance;
- identifying flashpoints;
- proactive service delivery;
- risk reduction and lone working;
- verbal and non-verbal messages;
- calming skills;
- managing incidents and post-incident considerations.
|
|